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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T K

T K

September 11, 2026

5  out of  5
rating by T K
"I dealt with Shay Delgado Rivera from this agency and am thrilled with the premiums for the same or better coverage under my existing homeowner's policy and auto policy. The bundled discount was almost $1000. for the combined 6-month auto policy and the yearly homeowner policy. Additionally, there is no surcharge for using a credit card for a split payment. I recommend Shay highly."
We responded:
"Thank you! I'm happy to hear that Shay was able to help you find great coverage and save money with the bundled discount. It's wonderful to know you're satisfied with the service and the benefits we offer. We appreciate your recommendation! Let us know if we can help with anything else!"
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Doug Nace

September 10, 2026

5  out of  5
rating by Doug Nace
"I spoke with JaVett about my insurance very pleasant to work with and see got me a policy that gives me a lot better insurance rate for the same coverage"
We responded:
"Doug, thank you for taking the time to leave us a review! I'm happy to hear that JaVett was able to assist you in finding a policy that offers better rates while maintaining your coverage. We're grateful for your feedback and support. Let us know if we can help with anything else!"
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Ramon Day

September 10, 2026

5  out of  5
rating by Ramon Day
"This agency is amazing! JaVett goes above and beyond duty in providing the best customer service experience possible!"
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Leslie Pena

September 3, 2026

5  out of  5
rating by Leslie Pena
"Brooke is your gal! Thorough, clear and informative. Saved me quite a bit of money."
We responded:
"Leslie, thank you for taking the time to leave us a review! I'm glad to hear that Brooke was thorough and informative in helping you. It's great to know she was able to save you money. We're always here if you need anything else!"
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Colleen Stewart

September 3, 2026

5  out of  5
rating by Colleen Stewart
"JaVett is very sweet and professional. I love her enthusiasm and she answers all my questions. Makes me happy to be a customer!"
We responded:
"Thank you, Colleen! I'm glad to hear that JaVett's professionalism and enthusiasm have made your experience with us a positive one. We appreciate having you as a customer. Let us know if we can help with anything else!"
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Jon M

September 2, 2026

5  out of  5
rating by Jon M
"Javett made the process of setting up my auto insurance incredibly smooth, efficient, and stress-free. She answered all of my questions clearly and helped me find the perfect coverage for my needs."
We responded:
"Thank you, Jon! I'm happy to hear that JaVett made setting up your auto insurance a smooth and stress-free experience. It's great to know she was able to answer all your questions and help you find the right coverage. We're always here if you need anything else!"
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Cary Carline

September 2, 2026

5  out of  5
rating by Cary Carline
"I want to share my experience with my State Farm homeowners insurance, specifically with Brooke.She proved to be very helpful in resolving my issue. Because of her dedication to reaching a fair decision, by reaching out to the underwriters on my behalf, and her willingness to go the extra mile, I received a fair and favorable response! She explained from the beginning of this process to the end, and did so in a most professional manner. I do feel like she represents your slogan: “like a good neighbor, StateFarm is there!”I appreciate Brooke and her commitment to helping me, the policyholder. Thank you again"
We responded:
"Cary, thank you for taking the time to leave us a review! I'm happy to hear that Brooke was able to assist you so effectively with your insurance. It's great to know she went the extra mile to ensure a fair outcome and kept you informed throughout the process. We truly appreciate your kind words and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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S J

September 2, 2026

5  out of  5
rating by S J
"Service was amazing, no.. OUTSTANDING!!
Called in to switch my insurance from another state and with Javett’s help it was a smooth process even was able to bundle & save on somethings. Thanks Javett!!"
We responded:
"S J, thank you for taking the time to leave us a review! I'm happy to hear that JaVett made your transition to our office seamless and that you were able to bundle and save. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Shevern Kirlew

September 2, 2026

5  out of  5
rating by Shevern Kirlew
"Thanks Yohance, you were a great help."
We responded:
"Thank you, Shevern! I'm glad we could assist you. Let us know if we can help with anything else!"
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karey strickland

September 2, 2026

5  out of  5
rating by karey strickland
"Savannah was awesome today. She saved me so much money and I get more coverage now. I didn't realize I was overpaying for so long. I'm so grateful and telling all my friends to call them."
We responded:
"Thank you, Karey! I'm so glad to hear that Savannah was able to help you find better coverage and save money. It's wonderful to know you're sharing your experience with friends. We're here if you need anything else!"
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Maya Miller

September 1, 2026

5  out of  5
rating by Maya Miller
"I spoke with Savannah R. She was phenomenal, answered all of my questions and was so prompt and helpful. Wonderful, wonderful employee!!!"
We responded:
"Thank you, Maya! I'm really happy to hear that our team was able to assist you so well. We take pride in our dedication to providing excellent service. Don't hesitate to reach out if you need anything else!"
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Celia Omelia

August 31, 2026

5  out of  5
rating by Celia Omelia
"Stanley was very professional. He answered my questions easily.
I would highly recommend him to anyone who inquires about auto .insurance"
We responded:
"Thank you, Celia! I'm glad to hear that Stanley was able to assist you with your questions. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Alyssa Brideau

August 31, 2026

5  out of  5
rating by Alyssa Brideau
"JaVett was great! Super helpful and knowledgeable to get my policy transferred over from NH to FL. Very easy and quick 😊"
We responded:
"Alyssa, thank you for taking the time to leave us a review! I'm glad to hear that JaVett was able to assist you with transferring your policy smoothly. We always aim to make the process as easy and efficient as possible. Feel free to reach out if you need anything else!"
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Karen Baughman Lyons

August 31, 2026

5  out of  5
rating by Karen Baughman Lyons
"Yohance was very professional and patient. He worked with us for several weeks until we were able to get our policy started. Now paying 1/2 the cost we were with Allstate."
We responded:
"We are so glad Yohance could assist you, Karen! Delivering patient, professional, and thoughtful support at every step of starting your auto insurance policy is a top priority for our team. Thank you for sharing such wonderful feedback with our Jacksonville community, and welcome to the David Padilla State Farm family!"
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Deborah Ellison

August 28, 2026

5  out of  5
rating by Deborah Ellison
"Shay was wonderful to work with."
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that Shay provided you with a great experience. We're here if you need anything else!"
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Jeff Carter

August 27, 2026

5  out of  5
rating by Jeff Carter
"Absolutely incredible experience! Ja Vett and all the agents were extremely helpful. Purchasing this policy not only saved me money but was extremely quick and easily accomplished."
We responded:
"Thank you, Jeff! I'm happy to hear that JaVett and the team made your experience with us a great one. It's wonderful to know that we could help you save money and make the process smooth and quick. We're always here if you need anything else!"
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Rob B

August 27, 2026

5  out of  5
rating by Rob B
"Shay made the auto insurance process painless. very knowledgeable , handling all my questions and concerns. big plus got a great rate."
We responded:
"Rob, thank you for taking the time to leave us a review! I'm happy to hear that Shay made the insurance process easy for you and addressed all your questions. Getting a great rate is always a bonus! We're always here if you need anything else."
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julio rivera

August 26, 2026

5  out of  5
rating by julio rivera
"Santos Collazo gave a top notch professional service!
He follows up with every detail and reassures you that everything in your car and home insurance. Glad to be part of State Farm family and looking forward for more business opportunities with the company.
I am glad to be covered!
Thank you Santos!"
We responded:
"That is wonderful to hear, Julio! Knowing that Santos provided such attentive care and ensured every detail of your auto and property coverage was handled seamlessly makes me incredibly proud. Thank you for taking a moment to post a shoutout for him and show your support for our local Jacksonville office!"
Profile photo of Gustavo Marrero Gonzalez

Gustavo Marrero Gonzalez

August 20, 2026

5  out of  5
rating by Gustavo Marrero Gonzalez
"Professional, friendly service. My needs were met and more, plus I got a discount. Would recommend Stanley to anyone. Thanks!"
We responded:
"Thank you, Gustavo! I'm happy to hear that you had a great experience with our office and that Stanley provided you with professional and friendly service. It's wonderful to know your needs were met and that you received a discount. We appreciate your recommendation! Let us know if we can help with anything else."
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Luis Yordan

August 20, 2026

5  out of  5
rating by Luis Yordan
"Was wonderful , Brooke was amazing very professional and helpful"
We responded:
"Luis, thank you for taking the time to leave us a review! I'm glad to hear that Brooke provided you with professional and helpful service. We always aim to make your experience wonderful. Feel free to reach out if you need anything else!"
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Jim Fadal

August 19, 2026

5  out of  5
rating by Jim Fadal
"I was in contact with Shay Rivera and she was every bit the true professional. She was knowledgeable, patient, helpful and volunteered information that helped me better understand the issues. It was indeed a pleasure being served by Shay and State Farm should be honored to have such a representative like Shay."
We responded:
"Thank you, Jim! I'm really happy to hear about your positive experience with Shay. She truly is a valuable part of our team, and I'm glad she was able to assist you so effectively. We're here if you need anything else!"
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Kimberly A

August 19, 2026

5  out of  5
rating by Kimberly A
"Shay helped me in moving our policy over today and was so personable and helped make the process feel seamless."
We responded:
"Thank you, Kimberly! I'm happy to hear that Shay made the transition of your policy smooth and enjoyable. We're here to make things easy for you. Let us know if we can help with anything else!"
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Norvi Niño

August 18, 2026

5  out of  5
rating by Norvi Niño
"Excellent service and attention! Stanley explained everything in detail and with great patience."
We responded:
"Norvi, thank you for taking the time to leave us a review! I'm happy to hear that Stanley provided you with excellent service and detailed explanations. We always aim to make sure our customers feel informed and valued. Feel free to reach out if you need anything else!"
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Hanuman Balagoni

August 17, 2026

5  out of  5
rating by Hanuman Balagoni
"Excellent experience with David Padilla and his team! They issued my quote and activated my policy on the same day. Plus, they found ways to reduce my premium without increasing my liability risk. Highly recommend them for their patience and professionalism."
We responded:
"Hanuman, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience with our team and that we could assist with your quote and policy activation so efficiently. It's great to know we could help reduce your premium while keeping your coverage strong. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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George

August 14, 2026

5  out of  5
rating by George
"Excelente atención de Stanley Gracias"
We responded:
"¡Gracias por tu reseña, George! Me alegra saber que Stanley te brindó una excelente atención. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"