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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Green

June 18, 2026

5  out of  5
rating by Samantha Green
"JaVett called to go over our plan to make sure we understood everything before renewal and she was amazing. Excellent customer service and she answered my questions thoroughly. I have loved this office ever since switching over. Nothing but amazing. Customer service is top notch. Would definitely recommend!"
We responded:
"Samantha, thank you for taking the time to leave us a review! I'm so happy to hear that JaVett provided you with excellent service and answered all your questions. It's great to know that you've had such a positive experience with our office. We appreciate your recommendation! Let us know if we can help with anything else."
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nevarre Carson

June 17, 2026

5  out of  5
rating by nevarre Carson
"My agent, Javett Love, was excellent in helping me switch over my car insurance and secure a great rate. She made the process smooth and stress-free. I’m very satisfied with the service she provided and highly recommend her and this office.”"
We responded:
"Thank you, Nevarre, for sharing your experience! I'm happy to hear that Javett made your transition smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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King Knights

June 17, 2026

5  out of  5
rating by King Knights
"Mrs. Ya’Vett,

Thank you for helping me with my auto insurance needs. Because of you and Structure and attention to detail, I have returned back to State Farm.

I had left State farm, because of a previousState farm agency I was with missed the mark too many times.

Mrs.Ya’Vett, As we stay in the military,
A Job well done and many adda girls, keep up the good work.

I would like to move my home insurance over to you guys as well. I look for a phone call at your convenience.

Sincerely:
Dr. B"
We responded:
"Thank you, Dr. B! I'm glad to hear that JaVett's dedication and attention to detail have made such a positive impact on your experience with us. We're excited to welcome you back to State Farm and look forward to assisting with your home insurance needs as well. We'll be in touch soon to discuss the details. Feel free to reach out if you need anything else!"
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The CarDuck

June 16, 2026

5  out of  5
rating by The CarDuck
"Santos Collazo is great. Santos has been amazing through this entire process. I have had to change meetings and calls multiple times and each time he has been beyond accommodating and extremely helpful. I am over joyed everything and to be a part of State Farm and that main reason is because of Santos."
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E Flem

June 15, 2026

5  out of  5
rating by E Flem
"JaVett Love was very professional and courteous"
We responded:
"Thank you! I'm glad to hear that JaVett provided you with professional and courteous service. We appreciate your feedback and are here if you need anything else!"
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Trey Way

June 12, 2026

5  out of  5
rating by Trey Way
"Javett Love is the best!!!!"
We responded:
"We love seeing awesome feedback like yours, Trey!
JaVett genuinely enjoys helping our customers and bringing a cheerful energy to the job, so knowing she made such a great impression means the world to us. Thank you for being a valued part of our Jacksonville State Farm family!"
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Carl Hawkins

June 11, 2026

5  out of  5
rating by Carl Hawkins
"I was in a season of unemployment and I was with USAA and they were not able to help me out with lowering my insurance. My wife knew David from a networking group, so I decided to see what they could offer. They understood our situation and were able to help us. Very reasonable, helped us not only with our vehicles but also our home insurance. Saving money, better product and I will say that the drive and safe program they have is tons better than what USAA had. 6 months in and we are still saving money and even got a bigger discount. Great service with his team especially JaVett Love who has been the main person we have worked with. Definitely recommend!"
We responded:
"Carl, thank you for taking the time to share your experience! I'm really glad we could assist you during a challenging time and help with both your vehicle and home insurance. It's great to hear that you're benefiting from the Drive Safe & Save program. JaVett and the rest of our team are always here to provide the best service possible. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
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Terence E

June 10, 2026

5  out of  5
rating by Terence E
"I highly recommend David Padilla and Javett as reliable insurance agents who secured excellent deals for my three vehicles and home insurance, saving a lot of money after transitioning from USAA 20+ years; State Farm is a reputable insurance provider that prioritizes military active and retired personnel and offers versatile coverage options to meet diverse insurance needs. I recommend State Farm."
We responded:
"Thank you, Terence, for your wonderful feedback! I'm glad to know that my explanations and service met your expectations. It's great to hear that you found our offerings beneficial, especially as a retired military member. If you have any more questions or need further assistance, feel free to reach out anytime."
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William Alligood

June 2, 2026

5  out of  5
rating by William Alligood
"Brooke was so patient and professional on the phone. Answered multiple questions and walked through each step with multiple vehicles we have with kids. I hope everytime i call David's office i get that experience. That is a service rarely experienced in today's business. Thank you Brooke, David, and State Farm."
We responded:
"Thank you, William! I'm really happy to hear that Brooke provided such a patient and professional experience for you. We strive to offer that level of service every time you call. Your kind words about our team mean a lot to us. Feel free to reach out if you need anything else!"
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Myra Graham

June 1, 2026

5  out of  5
rating by Myra Graham
"JaVett Love was very helpful."
We responded:
"Thank you, Myra! I'm glad to hear that JaVett was able to assist you. We appreciate your feedback and are here if you need anything else!"
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Chandler Denney

May 29, 2026

5  out of  5
rating by Chandler Denney
"David was great to work with throughout the entire insurance process. He was knowledgeable, responsive, and took the time to explain all of our coverage options so we could make the best decision for our needs. If you're looking for a State Farm insurance agent who genuinely cares about his clients and provides excellent customer service, I highly recommend David."
We responded:
"Chandler, thank you for taking the time to leave us a review! I'm really glad to hear that you had a positive experience with our office. It's important to us that you feel informed and confident in your insurance choices. We're here to help, so feel free to reach out if you need anything else!"
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CC Photography Services

May 28, 2026

5  out of  5
rating by CC Photography Services
"David is super cool and great guy! He will help you save some money!"
We responded:
"Thank you! I'm happy to hear you had a positive experience and found our efforts to save you money helpful. We're always here if you need anything else!"
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Russell Kerr

May 28, 2026

5  out of  5
rating by Russell Kerr
"Brooke provided amazing service when helping to set up my home insurance. She routinely followed up through an otherwise lengthy process with my mortgage company and was always ready to go at a moments notice. Thank you so much Brooke!"
We responded:
"Russell, thank you for your feedback! I'm happy to hear that Stanley delivered such excellent service. Our team is committed to providing top-notch support. Let us know if you need anything else!"
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jogrett

May 26, 2026

5  out of  5
rating by jogrett
"Excelente atención rápida confiable y muy amables, buscaron mis reales necesidades y unos precios excelente y competitivos gracias a Stanley pude asegurar mi vivienda y mis vehículos de verdad los recomiendo al 100 %"
We responded:
"¡Gracias por tu reseña, Jogrett! Me alegra saber que Stanley pudo ayudarte a encontrar lo que realmente necesitabas con precios competitivos. Estamos aquí para ofrecer siempre un servicio confiable y amable. ¡No dudes en contactarnos si necesitas algo más!"
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Elgatoversord

May 22, 2026

5  out of  5
rating by Elgatoversord
"Excelente y todo súper entendible y claro, un servicio excepcional."
We responded:
"¡Gracias por tu reseña! Me alegra saber que encontraste nuestro servicio excepcional y claro. Nos esforzamos por ofrecer siempre lo mejor. ¡Estamos aquí para lo que necesites!"
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Erica Agosto

May 22, 2026

5  out of  5
rating by Erica Agosto
"Stanley Was so helpful and amazing"
We responded:
"Hey Erica, thank you for the 5 stars! I'm happy to hear that Stanley was so helpful and amazing during your visit. Our team is always here to provide the best service possible. We appreciate your support!"
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Diane Livingston

May 20, 2026

5  out of  5
rating by Diane Livingston
"Jevette was the most helpful person ever. She answered all of my questions kept me up to date on everything and got my car insurance down to half of what I was paying previously. I would greatly recommend switching to Allstate car insurance."
We responded:
"Thank you, Diane! I'm happy to hear that JaVett was able to assist you so effectively and help reduce your insurance costs. We strive to provide the best service possible, and it's great to know we made a difference for you. We appreciate your support!"
Profile photo of Kennadi Larkins

Kennadi Larkins

May 14, 2026

5  out of  5
rating by Kennadi Larkins
"Yohance was a great representative and helped me start my new policy."
We responded:
"Thank you for your review, Kennadi! I'm glad you received excellent assistance in starting your new policy. We appreciate your trust in us and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Josh Collins

May 14, 2026

5  out of  5
rating by Josh Collins
"JaVett was awesome! Call her to save money monthly! Overall great experience, this is my 2nd renewal"
We responded:
"Thank you for your review, Josh! I'm glad to hear that JaVett provided you with such a great experience and helped you save money. We appreciate your continued trust in us for your insurance needs. If there's anything else we can do for you, just let us know!"
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James Poulos

May 12, 2026

5  out of  5
rating by James Poulos
"David and his team are great. He has a great staff. I switched over from another company and he was able to save me thousands with better coverage."
We responded:
"Thank you, James! I'm happy to hear that you had a positive experience with our team and that we could help you save money while improving your coverage. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Cable Rhoden

May 11, 2026

5  out of  5
rating by Cable Rhoden
"Yohance was very patient and professional. Happy to work with David and his associates!"
We responded:
"Thank you, Cable! I'm glad you had a patient and professional experience. We're happy to have you working with our team. If you ever need anything else, feel free to reach out!"
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James Darjean

May 11, 2026

5  out of  5
rating by James Darjean
"I was helped by agent Shelby at the State Farm office. She was very helpful and patient. She did all the work.
I sure appreciate ithere"
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Audrey Brown

May 8, 2026

5  out of  5
rating by Audrey Brown
"My husband and I stopped by to get some
technical help with our app. Ms Javett Love was friendly and exemplified good customer service skills and expeditious in making sure our needs were met. Thank you Mr. Padilla for your expertise rendered. Team work makes the Dream work!!"
We responded:
"Thank you, Audrey! I'm happy to hear that JaVett provided you and your husband with excellent service and quick assistance with the app. Our team is dedicated to ensuring our customers' needs are met, and I'm grateful for your kind words. If there's anything else we can assist you with, just let us know!"
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Kayla Freeney

May 4, 2026

5  out of  5
rating by Kayla Freeney
"JaVett had great customer service!"
We responded:
"Thank you, Kayla! I'm happy to hear that JaVett provided you with excellent customer service. Our team is dedicated to ensuring a positive experience for everyone. If you need anything else, feel free to reach out!"
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Diana Serrudo

May 1, 2026

5  out of  5
rating by Diana Serrudo
"I had a great experience working with Stanley on my car insurance. He was incredibly helpful, patient, and knowledgeable throughout the entire process. Stanley took the time to explain all my options clearly and made sure I felt confident in my decisions.
He was professional, responsive, and genuinely cared about finding the best coverage for my needs at a good price. The whole experience was smooth and stress-free thanks to him. I truly appreciate his excellent service and would highly recommend Stanley to anyone looking for insurance assistance."
We responded:
"Thank you, Diana, for sharing your experience! I'm happy to hear that Stanley provided such helpful and knowledgeable service with your insurance. It's great to know he made the process smooth and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"