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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celia Omelia

August 31, 2026

5  out of  5
rating by Celia Omelia
"Stanley was very professional. He answered my questions easily.
I would highly recommend him to anyone who inquires about auto .insurance"
We responded:
"Thank you, Celia! I'm glad to hear that Stanley was able to assist you with your questions. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Alyssa Brideau

August 31, 2026

5  out of  5
rating by Alyssa Brideau
"JaVett was great! Super helpful and knowledgeable to get my policy transferred over from NH to FL. Very easy and quick 😊"
We responded:
"Alyssa, thank you for taking the time to leave us a review! I'm glad to hear that JaVett was able to assist you with transferring your policy smoothly. We always aim to make the process as easy and efficient as possible. Feel free to reach out if you need anything else!"
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Karen Baughman Lyons

August 31, 2026

5  out of  5
rating by Karen Baughman Lyons
"Yohance was very professional and patient. He worked with us for several weeks until we were able to get our policy started. Now paying 1/2 the cost we were with Allstate."
We responded:
"We are so glad Yohance could assist you, Karen! Delivering patient, professional, and thoughtful support at every step of starting your auto insurance policy is a top priority for our team. Thank you for sharing such wonderful feedback with our Jacksonville community, and welcome to the David Padilla State Farm family!"
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Deborah Ellison

August 28, 2026

5  out of  5
rating by Deborah Ellison
"Shay was wonderful to work with."
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that Shay provided you with a great experience. We're here if you need anything else!"
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Jeff Carter

August 27, 2026

5  out of  5
rating by Jeff Carter
"Absolutely incredible experience! Ja Vett and all the agents were extremely helpful. Purchasing this policy not only saved me money but was extremely quick and easily accomplished."
We responded:
"Thank you, Jeff! I'm happy to hear that JaVett and the team made your experience with us a great one. It's wonderful to know that we could help you save money and make the process smooth and quick. We're always here if you need anything else!"
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Rob B

August 27, 2026

5  out of  5
rating by Rob B
"Shay made the auto insurance process painless. very knowledgeable , handling all my questions and concerns. big plus got a great rate."
We responded:
"Rob, thank you for taking the time to leave us a review! I'm happy to hear that Shay made the insurance process easy for you and addressed all your questions. Getting a great rate is always a bonus! We're always here if you need anything else."
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julio rivera

August 26, 2026

5  out of  5
rating by julio rivera
"Santos Collazo gave a top notch professional service!
He follows up with every detail and reassures you that everything in your car and home insurance. Glad to be part of State Farm family and looking forward for more business opportunities with the company.
I am glad to be covered!
Thank you Santos!"
We responded:
"That is wonderful to hear, Julio! Knowing that Santos provided such attentive care and ensured every detail of your auto and property coverage was handled seamlessly makes me incredibly proud. Thank you for taking a moment to post a shoutout for him and show your support for our local Jacksonville office!"
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Gustavo Marrero Gonzalez

August 20, 2026

5  out of  5
rating by Gustavo Marrero Gonzalez
"Professional, friendly service. My needs were met and more, plus I got a discount. Would recommend Stanley to anyone. Thanks!"
We responded:
"Thank you, Gustavo! I'm happy to hear that you had a great experience with our office and that Stanley provided you with professional and friendly service. It's wonderful to know your needs were met and that you received a discount. We appreciate your recommendation! Let us know if we can help with anything else."
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Luis Yordan

August 20, 2026

5  out of  5
rating by Luis Yordan
"Was wonderful , Brooke was amazing very professional and helpful"
We responded:
"Luis, thank you for taking the time to leave us a review! I'm glad to hear that Brooke provided you with professional and helpful service. We always aim to make your experience wonderful. Feel free to reach out if you need anything else!"
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Jim Fadal

August 19, 2026

5  out of  5
rating by Jim Fadal
"I was in contact with Shay Rivera and she was every bit the true professional. She was knowledgeable, patient, helpful and volunteered information that helped me better understand the issues. It was indeed a pleasure being served by Shay and State Farm should be honored to have such a representative like Shay."
We responded:
"Thank you, Jim! I'm really happy to hear about your positive experience with Shay. She truly is a valuable part of our team, and I'm glad she was able to assist you so effectively. We're here if you need anything else!"
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Kimberly A

August 19, 2026

5  out of  5
rating by Kimberly A
"Shay helped me in moving our policy over today and was so personable and helped make the process feel seamless."
We responded:
"Thank you, Kimberly! I'm happy to hear that Shay made the transition of your policy smooth and enjoyable. We're here to make things easy for you. Let us know if we can help with anything else!"
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Norvi Niño

August 18, 2026

5  out of  5
rating by Norvi Niño
"Excellent service and attention! Stanley explained everything in detail and with great patience."
We responded:
"Norvi, thank you for taking the time to leave us a review! I'm happy to hear that Stanley provided you with excellent service and detailed explanations. We always aim to make sure our customers feel informed and valued. Feel free to reach out if you need anything else!"
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Hanuman Balagoni

August 17, 2026

5  out of  5
rating by Hanuman Balagoni
"Excellent experience with David Padilla and his team! They issued my quote and activated my policy on the same day. Plus, they found ways to reduce my premium without increasing my liability risk. Highly recommend them for their patience and professionalism."
We responded:
"Hanuman, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience with our team and that we could assist with your quote and policy activation so efficiently. It's great to know we could help reduce your premium while keeping your coverage strong. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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George

August 14, 2026

5  out of  5
rating by George
"Excelente atención de Stanley Gracias"
We responded:
"¡Gracias por tu reseña, George! Me alegra saber que Stanley te brindó una excelente atención. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Giani Amador

August 14, 2026

5  out of  5
rating by Giani Amador
"Purchased a automobile policy from Brooke, very thorough and professional,will recommend to all my friends and family."
We responded:
"Giani, thank you for taking the time to leave us a review! I'm happy to hear that Brooke provided you with thorough and professional service for your policy. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Dea Nelson

August 14, 2026

5  out of  5
rating by Dea Nelson
"santos was kind ,helpful and a joy to work with."
We responded:
"Thank you, Dea! I'm glad to hear that Santos made your experience a positive one. We strive to provide helpful and enjoyable service to everyone who walks through our doors. Feel free to reach out if you need anything else!"
Profile photo of Julie Baptista

Julie Baptista

August 14, 2026

5  out of  5
rating by Julie Baptista
"Customer service is great. I am comfortable with my payment. I have had no problems with my policy. Overall the service is wonderfull."
We responded:
"Julie, thank you for taking the time to leave us a review! I'm happy to hear that you're comfortable with your payment and that our customer service has met your expectations. It's great to know that your experience with your policy has been smooth. We're always here if you need anything else!"
Profile photo of Pamela Weber

Pamela Weber

August 13, 2026

5  out of  5
rating by Pamela Weber
"JaVett was so nice and so helpful in working with me to explore the options for getting a better car insurance rate which we did! She took the time to explain everything to me, thank you!!"
We responded:
"Pamela, thank you for taking the time to leave us a review! I'm happy to hear that JaVett was able to assist you in finding a better car insurance rate and that she made the process clear and helpful. We appreciate your feedback and are here if you need anything else!"
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kristina rijo

August 13, 2026

5  out of  5
rating by kristina rijo
"Quick, easy and great to work with! Highly suggest Savannah if you have any insurance needs. Saved on both homeowners and car insurance!!"
We responded:
"Kristina, thank you for taking the time to leave us a review! I'm glad your experience was quick and easy, and that you saved on both homeowners and car insurance. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Profile photo of Jeremy Purvis

Jeremy Purvis

August 11, 2026

5  out of  5
rating by Jeremy Purvis
"David and his team are fantastic! Was referred to them and first had the pleasure of speaking with Brooke, who was extremely helpful and friendly! Called back and got a chance to speak with David personally, he is amazing! He took time to review my coverages and make sure I was covered in every aspect. After speaking with them, I now have DOUBLE the coverage I had before (plus some extras that will protect me if we have a wreck) and my insurance bill is literally less than half of what the "good hands" people have been fleecing me for over the past few years. David and Brooke, thank you for saving me so much money for WAY more coverage! You guys rock!"
We responded:
"We are so glad your friend referred you to us, Jeremy! It was such a pleasure to review your coverage options today. Brooke and I take pride in looking at every angle of a policy to make sure you are fully supported on the road without paying more than you should. Knowing that we doubled your coverage, added those extra wreck options, and cut your monthly expenses in half compared to your old provider is incredibly rewarding. Thank you for recognizing our hard work and for taking the time to share your story.
We're excited to welcome you to the David Padilla State Farm family!"
Profile photo of Teresa Brosch

Teresa Brosch

August 10, 2026

5  out of  5
rating by Teresa Brosch
"Stanley a very helpful in getting quote and policy!"
We responded:
"Thank you, Teresa! I'm happy to hear that Stanley was able to assist you with your quote and policy. We appreciate your feedback and support. Let us know if we can help with anything else!"
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peter markley

August 10, 2026

5  out of  5
rating by peter markley
"Shay, thank you for being so pleasant and professional."
We responded:
"Thank you, Peter! I'm glad to hear that Shay provided you with pleasant and professional service. We appreciate your feedback and are here to help if you need anything else!"
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Yuliena Hernandez

August 7, 2026

5  out of  5
rating by Yuliena Hernandez
"Incredible service my husband and I have been so satisfied with Stanley services his treatment is excellent he helped us in everything he is so recommended if you want to do both your home insurance and car insurance do not hesitate to contact Stanley the best"
We responded:
"Hello Yuliena,

Thank you so much for giving us feedback. I know Shay goes above and beyond to help our customers and it really means a lot to her to deliver excellent service and education.

Thank you again,
David Padilla"
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Marty Williams

August 6, 2026

5  out of  5
rating by Marty Williams
"Mr. David was professional, helpful, and very thorough. I will definitely do business with him again."
We responded:
"Marty, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and thorough. We look forward to assisting you again in the future. Feel free to reach out if you need anything else!"
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becky jammes

August 5, 2026

1  out of  5
rating by becky jammes
"Would give zero stars if I could. Got moved to them from my original agent and its been nothing but problems and lies. Added new vehicle in April paid in full. Receipt shows vehicle paid in full and vehicle applied to. Now they are telling me the money was applied to my 2 other vehicles that weren't due until June but can't tell me how much was applied to each and I owe for the vehicle I paid in full.
Besides being harassed to get a new roof while going through cancer treatment. BUYER BEWARE STAY AWAY FROM THIS AGENT!!!"
We responded:
"Hey Mrs. Jammes, I take your feedback very seriously. I have reached out in hopes of clearing up this situation. I strongly believe it is a misunderstanding but I respect that you are frustrated. Please give us a callback to discuss.
(904) 398-0401 "