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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Blasquez

July 12, 2026

5  out of  5
rating by Richard Blasquez
"Shay Delgado Rivera from this office was very attentive and thorough in handling our policy. We are very pleased with the service we received."
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Reiniel Escobar Rossi

July 9, 2026

5  out of  5
rating by Reiniel Escobar Rossi
"La mejor experiencia de seguros que eh tenido"
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Shelia Andrews

July 7, 2026

5  out of  5
rating by Shelia Andrews
"A very good salesman he walked me ALL through it I had plenty questions but he knew no the answer for them all ! Yohance was my salesman ‼️"
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Victor Holtz

July 6, 2026

5  out of  5
rating by Victor Holtz
"Shy Rivera was awesome! Knowledge Of the product and very helpful in saving me money and now im proud to be a member and I am no longer with Geico
Thank you."
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M. Kamand

July 2, 2026

5  out of  5
rating by M. Kamand
"Great service and very helpful"
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Bozena

June 27, 2026

5  out of  5
rating by Bozena
"Great experience with JaVett agency Manager for David Padilla State Farm insurance Agent. JaVett is very knowledgeable of the all the products. Its not always about money, great customer service is the key to success. And yesterday was my day to be back with State Farm with my home and auto. Thank you JaVett."
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Kevin Elworth

June 26, 2026

5  out of  5
rating by Kevin Elworth
"Insurance isn't always the funnest thing to handle but when you find a place that handles it well, you stick with it. That's what I found with David Padilla's agency. I worked with his staff member, JaVett, and she was more than kind and helpful. I can't emphasize enough when you're looking for insurance, you found the right place with David Padilla - State Farm"
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LaShay Lilly

June 26, 2026

5  out of  5
rating by LaShay Lilly
"Great customer service, helpful and patient!"
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Shawn Strickland

June 23, 2026

5  out of  5
rating by Shawn Strickland
"Janette was wonderful. Helpful and very great in helping me figure out what’s best for me. Thanks again for great service."
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Jade McCoy

June 22, 2026

5  out of  5
rating by Jade McCoy
"I had a great experience with Yohance from State Farm . The customer service was friendly, professional, and very helpful throughout the entire process. They took the time to answer all of my questions, explained my coverage clearly, and made everything easy to understand. I never felt rushed, and they genuinely seemed to care about helping me find the best option for my needs. Overall, I’m very satisfied with the service and would recommend Yohance from State Farm to anyone looking for reliable insurance and excellent customer support."
We responded:
"Thank you, Jade! I'm glad you had such a positive experience with our office. It's important to us that our customers feel supported and informed, and I'm happy we were able to assist you effectively. We appreciate your recommendation and are here if you need anything else!"
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Eric Olsen

June 22, 2026

5  out of  5
rating by Eric Olsen
"Brooke is very professional and knowledgeable and friendly. Prices are very reasonable."
We responded:
"Thank you, Eric! I'm happy to hear that Santos provided you with professional and friendly service. It's great to know you found our prices reasonable. If you have any more questions or need assistance, feel free to reach out!"
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Samantha Green

June 18, 2026

5  out of  5
rating by Samantha Green
"JaVett called to go over our plan to make sure we understood everything before renewal and she was amazing. Excellent customer service and she answered my questions thoroughly. I have loved this office ever since switching over. Nothing but amazing. Customer service is top notch. Would definitely recommend!"
We responded:
"Samantha, thank you for taking the time to leave us a review! I'm so happy to hear that JaVett provided you with excellent service and answered all your questions. It's great to know that you've had such a positive experience with our office. We appreciate your recommendation! Let us know if we can help with anything else."
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E Flem

June 15, 2026

5  out of  5
rating by E Flem
"JaVett Love was very professional and courteous"
We responded:
"Thank you! I'm glad to hear that JaVett provided you with professional and courteous service. We appreciate your feedback and are here if you need anything else!"
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Trey Way

June 12, 2026

5  out of  5
rating by Trey Way
"Javett Love is the best!!!!"
We responded:
"We love seeing awesome feedback like yours, Trey!
JaVett genuinely enjoys helping our customers and bringing a cheerful energy to the job, so knowing she made such a great impression means the world to us. Thank you for being a valued part of our Jacksonville State Farm family!"
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Carl Hawkins

June 11, 2026

5  out of  5
rating by Carl Hawkins
"I was in a season of unemployment and I was with USAA and they were not able to help me out with lowering my insurance. My wife knew David from a networking group, so I decided to see what they could offer. They understood our situation and were able to help us. Very reasonable, helped us not only with our vehicles but also our home insurance. Saving money, better product and I will say that the drive and safe program they have is tons better than what USAA had. 6 months in and we are still saving money and even got a bigger discount. Great service with his team especially JaVett Love who has been the main person we have worked with. Definitely recommend!"
We responded:
"Carl, thank you for taking the time to share your experience! I'm really glad we could assist you during a challenging time and help with both your vehicle and home insurance. It's great to hear that you're benefiting from the Drive Safe & Save program. JaVett and the rest of our team are always here to provide the best service possible. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
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Terence E

June 10, 2026

5  out of  5
rating by Terence E
"I highly recommend David Padilla and Javett as reliable insurance agents who secured excellent deals for my three vehicles and home insurance, saving a lot of money after transitioning from USAA 20+ years; State Farm is a reputable insurance provider that prioritizes military active and retired personnel and offers versatile coverage options to meet diverse insurance needs. I recommend State Farm."
We responded:
"Thank you, Terence, for your wonderful feedback! I'm glad to know that my explanations and service met your expectations. It's great to hear that you found our offerings beneficial, especially as a retired military member. If you have any more questions or need further assistance, feel free to reach out anytime."
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William Alligood

June 2, 2026

5  out of  5
rating by William Alligood
"Brooke was so patient and professional on the phone. Answered multiple questions and walked through each step with multiple vehicles we have with kids. I hope everytime i call David's office i get that experience. That is a service rarely experienced in today's business. Thank you Brooke, David, and State Farm."
We responded:
"Thank you, William! I'm really happy to hear that Brooke provided such a patient and professional experience for you. We strive to offer that level of service every time you call. Your kind words about our team mean a lot to us. Feel free to reach out if you need anything else!"
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Myra Graham

June 1, 2026

5  out of  5
rating by Myra Graham
"JaVett Love was very helpful."
We responded:
"Thank you, Myra! I'm glad to hear that JaVett was able to assist you. We appreciate your feedback and are here if you need anything else!"
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Chandler Denney

May 29, 2026

5  out of  5
rating by Chandler Denney
"David was great to work with throughout the entire insurance process. He was knowledgeable, responsive, and took the time to explain all of our coverage options so we could make the best decision for our needs. If you're looking for a State Farm insurance agent who genuinely cares about his clients and provides excellent customer service, I highly recommend David."
We responded:
"Chandler, thank you for taking the time to leave us a review! I'm really glad to hear that you had a positive experience with our office. It's important to us that you feel informed and confident in your insurance choices. We're here to help, so feel free to reach out if you need anything else!"
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CC Photography Services

May 28, 2026

5  out of  5
rating by CC Photography Services
"David is super cool and great guy! He will help you save some money!"
We responded:
"Thank you! I'm happy to hear you had a positive experience and found our efforts to save you money helpful. We're always here if you need anything else!"
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Russell Kerr

May 28, 2026

5  out of  5
rating by Russell Kerr
"Brooke provided amazing service when helping to set up my home insurance. She routinely followed up through an otherwise lengthy process with my mortgage company and was always ready to go at a moments notice. Thank you so much Brooke!"
We responded:
"Russell, thank you for your feedback! I'm happy to hear that Stanley delivered such excellent service. Our team is committed to providing top-notch support. Let us know if you need anything else!"
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jogrett

May 26, 2026

5  out of  5
rating by jogrett
"Excelente atención rápida confiable y muy amables, buscaron mis reales necesidades y unos precios excelente y competitivos gracias a Stanley pude asegurar mi vivienda y mis vehículos de verdad los recomiendo al 100 %"
We responded:
"¡Gracias por tu reseña, Jogrett! Me alegra saber que Stanley pudo ayudarte a encontrar lo que realmente necesitabas con precios competitivos. Estamos aquí para ofrecer siempre un servicio confiable y amable. ¡No dudes en contactarnos si necesitas algo más!"
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Elgatoversord

May 22, 2026

5  out of  5
rating by Elgatoversord
"Excelente y todo súper entendible y claro, un servicio excepcional."
We responded:
"¡Gracias por tu reseña! Me alegra saber que encontraste nuestro servicio excepcional y claro. Nos esforzamos por ofrecer siempre lo mejor. ¡Estamos aquí para lo que necesites!"
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Erica Agosto

May 22, 2026

5  out of  5
rating by Erica Agosto
"Stanley Was so helpful and amazing"
We responded:
"Hey Erica, thank you for the 5 stars! I'm happy to hear that Stanley was so helpful and amazing during your visit. Our team is always here to provide the best service possible. We appreciate your support!"
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Diane Livingston

May 20, 2026

5  out of  5
rating by Diane Livingston
"Jevette was the most helpful person ever. She answered all of my questions kept me up to date on everything and got my car insurance down to half of what I was paying previously. I would greatly recommend switching to Allstate car insurance."
We responded:
"Thank you, Diane! I'm happy to hear that JaVett was able to assist you so effectively and help reduce your insurance costs. We strive to provide the best service possible, and it's great to know we made a difference for you. We appreciate your support!"